Frequently Asked Questions
Find answers to common questions about our products and services
How do I upload my photos?
You can upload your photos directly on the product page using the upload button. Simply select your images from your device and they will be attached to your order.
How many photos can I upload per order?
The number of photos depends on the bundle you choose. For example, if you select 6 magnets, you can upload 6 photos — one for each magnet.
What size are the magnets?
Our magnets are designed in a compact square format, perfect for fridges and magnetic surfaces. Exact sizing details are available on the product page.
Are the magnets durable and long-lasting?
Yes, our magnets are made with high-quality materials, strong magnetic backing, and a durable finish to ensure they last for years without fading.
Can I preview my magnets before ordering?
Depending on the product, a preview option may be available. If not, our team ensures your photos are printed exactly as uploaded with high clarity and accuracy.
What type of photos work best?
For best results, we recommend using high-resolution, well-lit images. Avoid blurry or low-quality photos to ensure the best print outcome.
How long does shipping take?
Orders are typically processed within 2–5 business days, and shipping within the USA usually takes 3–7 business days depending on your location.
Do you ship across the USA?
Yes, we ship nationwide across the United States.
Will I receive tracking information?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
What if my order is delayed?
While we aim to deliver on time, delays can occasionally happen due to shipping carriers or external factors. We recommend checking your tracking link for updates.
What if my package is lost or damaged?
If your order arrives damaged or does not arrive, please contact us within a few days of delivery and we will assist you with a replacement or resolution.
Can I change my shipping address after ordering?
If your order has not yet been processed, we may be able to update your address. Please contact us as soon as possible after placing your order.